Today, in his daily news briefing, Governor Mike DeWine announced that we would not be able to open our center until a TBD date that will not be before May 18th.
We know that this news is not the news that many of our guests were hoping for. Ultimately, we know how important hair and scalp is to everyone and we want to be able to take care of each of you as soon as we can be sure of your safety and the safety of our team.
We want you to know that we continue to work every possible angle to assist our guests during this challenging time and we will continue to do this.
We will continue to communicate with our guests as quickly and as concisely as we possibly can in the upcoming days/weeks.
We truly appreciate your patience and understanding during a very challenging time, and we truly thank you for continuing to trust us with your hair & scalp needs!
*New* Drop Off Service
We are currently offering styling and “re-attachment” services. To be clear – we will not be having guests in our center for these services. This service is designed for the guest who either has two hair additions or is willing to ship their hair addition to our center.
Online Store Is Open…
Although we are not sure when we will be able to open to our guests face to face, our online store remains open 24/7. Don’t stop taking care of your hair and scalp. Now, it is even more important than ever to continue to maintain the health of your hair and scalp. We continue to offer free shipping on all orders over $25.
Additional In-Home Kit Supplies Available…
If you are in need of additional Adhesive Strips, Bonding Strips, or other supplies for your In-Home: Hair Care Center, we have added them to our online store. We have also added a few extra products that our guests have been asking about.
Learn More About In-Home: Hair Care Kits
We are pleased to announce that our In-Home Hair Care Kits are now available for purchase on our online store!
Our Kits are designed to act as a bridge between full-service appointments providing a temporary reattachment solution that can last up to 2-3 weeks. We have included extra product to allow for up to (2) re-attachments if need be.
Each kit will come with all the necessary professional products used in our center to remove, clean and temporarily reattach your hair addition within your home. Additionally, our kits will include step-by-step instructions, and a link to a video tutorial specifically designed for your type of attachment.
We have a limited supply of kits, but will add more as they become needed. We would ask that guests refrain from purchasing until 1-week prior to their originally scheduled appointment. Additionally, we will limit the purchase of 1-kit per guest. Remember we are all in this together!
Due to the limited supply of kits and concern for COVID-19, returns will not be accepted on In-Home Hair Care Kits and no refunds will not be issued. All sales are final.
We truly appreciate your patience and understanding during a very challenging time, and we thank you for continuing to trust us with your hair & scalp needs!